Chamber Calendar

Find out about all the up-and-coming meetings and events.

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Committee Meeting

19th Jul 2017
The Impact Centre

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Committee Meeting

9th Aug 2017
The Impact Centre

Read More

Chamber Calendar

Find out about all the up-and-coming meetings and events.

Read More

Committee Meeting

19th Jul 2017
The Impact Centre

Read More

Committee Meeting

9th Aug 2017
The Impact Centre

Read More

The Chamber Blog

Wayland Chamber of Commerce News

Norman Wilson 28th January 2013

In recent weeks we have had the failure of some large national and regional high street names. The online sales of some retailers have grown tremendously, especially John Lewis. Some of their success and others demise is the result of on-line sales.

However the local high street can continue to win if there is good service, knowledgeable advice and good presentation of products. If consumers understand that often there are inherent risks and very little monetary gain from buying on the web what can be obtained locally.

Retailers must have a presence on the web showing their wares as often this is the first place someone looks. This is not necessarily a shop but a catalogue of what can be obtained on a visit. The consumer may want something special but find they can buy it less than a mile away but not in any other town in the area. The elusive yeast, the set of wheels to complete a toy, are all things that bring people to a shop.

The Wayland Chamber with its 180 members is well aware of the high street issues and that is why, for example, we have issued some guidance to members on how they can make the best use of their 500 characters on their webpage on the chamber website.

The Watton Town Team continues with their work to create an entrepreneurs market and other events during the year. The Town Team needs more members to help keep the high street vibrant and welcome others to join the team.

Good service is also one of the key indicators for service industries. It was good to be reminded that there are banks that offer good service. Handelsbanken is a privately owned bank that acts like the old bank manager of 20 or 30 years ago. There are no bonuses and the person you see is the person who will decide. They are opening branches very rapidly. Perhaps others who buy the branches on offer from RBS and Lloyds will take a similar attitude or do we need a “Bank on Dave” as in Burnley. In other countries there is a strong Credit Union network. We have a branch of the Norfolk Credit Union locally and the Chamber will increase its support of them as they start to offer business loans.